Telephone, Internet and Mobile Communications

Make and take calls from anywhere (including a mobile phone) using your Business Landline Number.

To make customer contact as easy as possible, 21st Century Business Telecommunication technology is not only better than the soon-to-be-ended 20th century technology, but also delivered at a lower cost, with greater flexibility

In short, you can do amazing things from pretty much anywhere. 

As well as improving communications, these systems also make it easier for you to manage and monitor how well they are being used by your team, as well as to cut costs

This page is in 2 sections:

A. Four product categories

B. How this this technology works…

On this page, only the terms Hosted Voice and VOIP will be used

A. Four Product Categories

1. Portable “Landline” App – Small and Mobile Businesses check this out

As a starting point, and for a minimal monthly cost, you can simply have a Hosted Voice app on your mobile phone with your company number on it, so you can take and make calls to and from your “landline” number absolutely anywhere… in the storeroom, from underneath a car, in a workshop, on hands-free while you’re driving, the gym, etc. 

Yes, with PhoneLine+ you can connect calls using any device, wherever you are, for added flexibility and convenience.  Plus, if you stay within your data allowance, calls from your mobile app are free. 

Get a PhoneLine+ App from £8.99 a month

Why not click the link here to see a 63-second video about PhoneLine+ – click here

Get a competitive quote anytime by clicking the form below:

Get a PhoneLine+ VOIP App from £8.99 a month

 

2. Here are 19 Reasons to have a Hosted Voice/VOIP Telephone System

The table below shows 19 Customer Service, Cost-saving, Scalability and User-friendliness reasons why you should consider a Hosted Voice phone system to help your business stay ahead of the competition.

N.B. if you already have Hosted Voice/VOIP but would like to review your supplier or system, please do feel welcome to make contact anyway.

Get competitive quotes for Hosted Voice/VOIP Phone systems anytime by clicking the forms below:

Get a Quote – Telephone Systems – click here

3. How to connect a Hosted Voice/VOIP phone system to your Internet

There are 3 easy ways to connect:

  • Dedicated Hosted Voice telephone handsets that connect directly to your internet router.
  • Softphone apps that enable you to make and receive VoIP calls on your computer, tablet, or smartphone – you can use headsets, cameras and speakers as required too.
  • Analogue telephone adapters can also allow you to use your existing landline phone with a Hosted Voice service, if you wish.    

To ensure you also have a suitable, reliable internet connection, please see below…

Internet Connectivity Platforms for Hosted Voice Calls… and Much More!

A Hosted Voice or VoIP phone system requires a strong and reliable internet connection to function effectively, depending on the specific needs of your business. Fortunately, with the declining costs of internet packages, it’s now easier to integrate high-speed internet into your business without breaking the bank.  Therefore, all of the Internet Connectivity options below will comfortably accommodate your Hosted Voice phone lines.

Leased Lines +VAT.  Dedicated to your Business, from just £150 a month

One increasingly popular option is a Leased Line – see last 2 options in the chart below.  This is your own private high-speed, secure internet connection.

The cost will probably be significantly lower than what you might expect as well.

Get a Leased Line from £199* a month – click here  *Pricing depends on requirements, and local carriers/infrastructure

Get a competitive quote for any internet connectivity options by clicking the form below:

Get a Quote – Internet Connectivity – click here

4. Mobile Calls and Data

As well as some cost-effective systems and great deals available, you can also get greater control when managing your field-based or travelling employees, and their devices.  For example, shared data bundles work out much, much cheaper than individual allowances.

Get a Quote – Mobile Phones, SIM-only & Mobile Broadband – click here

Once you have completed the short form(s) in the link(s) above, MarketCheckers will do a FREE cost check to see if you are getting the best OVERALL deal on your telephones, internet, wifi and mobiles – after all, why pay more than you need to? Plus, it’s a free service.

 

B. How this Technology works to deliver Flexibility,

Low Cost and Enhanced Service Levels

Hosted Voice or Voice Over Internet Protocol (VoIP) is a technology that enables voice communication over the internet, so a VoIP number is just a virtual phone number provided online. You just need a power source and suitable, reliable Internet connectivity to access the many added advantages of Hosted Voice Telephony.

Some things that many 21st Century businesses still can’t do

Despite the availability of Hosted Voice, here are a few of the advantages that lots of businesses still don’t have…yet:

  • Taking calls on any device…or from pretty much anywhere…..so that calls are answered more quickly, giving Customers a much better, swifter experience
  • Low-cost or sometimes free UK calls from landline Telephone numbers, including Mobiles
  • Call recording and monitoring for Training and Quality Control purposes
  • Monitor employee performance, e.g. speed of answering, call durations 

How does a Hosted Voice virtual phone system achieve the above?

Users are able to simply operate Hosted Voice phone systems in a way similar to traditional landlines, but the different underlying technology offers businesses a great many advantages over the Victorian copper-based “legacy” phone systems.

The biggest reason for changing is that sooner or later, you won’t be able to use the old copper line network in the UK after 2027 because they are being deactivated then.

Hosted Voice eliminates the need for separate Private Branch Exchanges (PBXs) and lines, leading to significant savings on monthly bills. Instead, the online replacement iPBX system hosted on the cloud (means you can connect with any combination of devices.

So, your employees can work from home (or anywhere) whilst retaining an office phone number and all the system features. VoIP leverages the internet to transmit voice data much faster, at a much lower cost, using systems that can be scaled up (or down) much more quickly and cost-effectively.

Hosted Voice/VoIP not only offers increased flexibility and advanced calling features but also integrates seamlessly with CRM and other tools, while providing significantly lower call rates for both domestic and international calls – an important factor for companies looking to control expenses.

Telecoms as a Foundation for enhancing Customer Service 

Apart from the fact that we aim to get competitive rates, and provide more flexible contracts than many other companies, one very important thing which our customers value is that our choice of third-party Telecoms supplier has an extremely high TrustPilot rating and high customer loyalty, due to the fact that they deliver first class connectivity, support and flexibility.

This means you won’t lose out.

An extra level of Customer Service…and Better Rates

Plus, by placing your business through MarketCheckers, you not only get an extra level of customer service – and avoid call centre queues, because we can contact your supplier for you – but also access to lower prices than by going direct.   

On top of this, you will receive friendly, helpful advice, and our policy is one of no sales pressure at all.

Beat the Telecoms “Big Switch-off” and Review overall costs

So, traditional ‘phones are becoming obsolete, and all Landlines will end in 2027.  Planning ahead for this key change also gives you an opportunity to:

  • Look at shorter, 2-year contracts instead of the prevailing 5-year contracts
  • Ensure your system is up-to-date
  • Review your Telecoms costs and potentially make some significant saving e.g. no need for physical Private Branch Exchanges (PBXs) and lines
  • Consider telecommunications options with clear pricing…unlike some suppliers whose “optional extras” can be hidden away, and often end up greatly increasing the overall cost.
  • Special offers if you source both Card Machines AND Telecoms via MarketCheckers – find out more by clicking the enquiry form link below.

To Get a Quote for Telecoms

Why not fill in a form, pick up the phone or send an email?

It costs nothing to find out more…

Also, if you sign up for any of of our products or services, you can get up to 4 months of some products for FREE. Oh, and you get a free mystery customer enquiry just for completing the form, even if you don’t sign up. Details on the enquiry forms below.

If possible, please request a quotation at least 3 months before the end of the contract with your existing supplier  

Enquiry Forms

Telecoms

Telephone: 0115 773 7075

email: info@market-checkers.co.uk

MarketCheckers

LINKS TO OTHER PAGES

Mystery Customers and Sales Research

Products for Enhanced Customer Service